Delivery Information

Headquarters of factories and sales outlets of   Dr. Shams Supplements and Personal Care Products Co., Ltd.  are located in the Kingdom of Thailand.

We are at Dr. Shams Supplements and Personal Care Products Co., Ltd. look forward to serving you in a way that matches your aspirations in providing this service, so we hope that you provide us with a clear address to ensure fast delivery.

The address must include the building, villa, or apartment number, in addition to the street name, city, post code and country. A phone number and the name of the person concerned must be recorded.

A PO Box address is not accepted for receiving orders.

Before submitting your order, you must check the product specifications very carefully and agree to abide by the terms of use of the site.

For domestic orders:

We ship orders within the Kingdom of Thailand for free through express shipping companies within the Kingdom of Thailand daily, except for Fridays, Saturdays, official holidays, holidays, and events, deliver within one, two, or three business days, depending on the province, starting from the date of order confirmation. The "Delivery within the Kingdom of Thailand" service is a "door to door" service.

For international orders:

In the case of shipping outside the Kingdom of Thailand, we mostly use DHL, and the cost of shipping fees depends on the weight and country, and the order arrives at your door.

The shipping period depends on the international procedures of each country, and your shipment can be tracked via the shipment number sent to you via text message or via email.

Some taxes may be imposed for international shipments and may be borne by the customer. We will not bear any responsibility if the shipment is destroyed or returned from customs for any non-compliant reason. The product meets international specifications.