Terms & Conditions

Welcome to Dr.'s Shams store.

Dear distinguished guest, upon visiting our website, you guarantee your agreement to the current terms and conditions. If you do not agree, you should not use this website. The website reserves the right to change parts of the Terms and Conditions of Use, amend them, or add some of them without prior notice. Therefore, we ask you to visit the Terms of Use and Conditions page regularly to keep up with the latest challenges.

Use of Our online store is subject to our privacy policy, please review the privacy policy located on our page

The age:

Dr. Shams Company maintains reserves the right to accept orders only from those over the age of eighteen. Use of this site by persons under the age of eighteen must only be made under the supervision of a parent or legal guardian, and payment information must be provided by or with their permission.

Use of Our products:

All products and services offered on Dr.'s Shams Online Store. is for personal use only. Commercial use of our products without seeking our permission is prohibited.

All content included on Dr.'s Shams Online Store including text, graphics, logos, icons, images, audio clips, video clips, data compilations, page layout, underlying code and software and other content is the property of Dr. Shams Supplement and Personal Care Products Co., Ltd. is protected by copyright, trademark, patent and other intellectual property rights laws.

User account:

You may need to create your own account or subscribe to the email service in order to obtain some of the services and facilities available on Dr.'s Shams Online Store. This account will contain some personal details that may vary based on your use of the site. Through this use, you must bear responsibility that all the information you provide is true and accurate, and each user of the site is solely responsible for keeping passwords, passwords, or other identification methods safe and secure. All activities that occur under the password or account are the responsibility of the account holder. If there is unauthorized use of your password or account, please notify us immediately. At the company Dr. Shams has the right to withdraw, limit or stop your membership on the site if there are reasonable reasons, such as suspicion that the information is incorrect or incomplete or does not comply with the terms and conditions. During the registration process, you agree to receive promotional emails.

Rating and comments:

All your participation on the site and your evaluations of us, including questions, criticisms, comments, suggestions, and other contributions, become our property and in no way belong to you. Once you participate on Dr. Shams’s Online Store, you also grant us the right to use the name you display in direct connection with the criticism, comment, or other content. You may not use a false email address, or pretend to be someone else, and we have the right to remove or edit any of the posts, but we are not obligated to do so.

Orders:

Dr. Shams Supplement and Personal Care Products Co., Ltd has the right to refuse or cancel any order for any reason at any time. You may be contacted to provide additional information or confirmations, including phone number, address, and other information

When ordering any product with promotional offers, you must choose the full offer, and you must choose the free product, if any. If it is not added to the shopping cart, it will not be shipped.

Products description:

We are at Dr. Shams Supplement and Personal Care Products Co., Ltd intends to provide the most accurate information to describe the products on Our Online Store. However, it may happen that the description is not completely accurate or complete at times. If you are not satisfied with the product you ordered, you can return it to us in accordance with the relevant provisions of the Shipping and Exchange Policy.

The prices:

Dr. Shams Supplement and Personal Care Products Co., Ltd has the right not to accept or cancel any orders placed for products or services whose prices are incorrect on the site as a result of an error. In this case, we send a message in this regard via e-mail. In addition, we reserve, at our sole discretion, the right to correct the error in the price, change it, or remove any offer.

The buyer is responsible for any value-added tax, tariff, handling fees, customs clearance fees, etc. that your country requires for importing consumer goods. We do not collect this in advance and cannot give you a cost estimate as fees vary around the world.

Shipping and exchange:

We accept returns based on condition. Please review shipping and exchange policy before making any purchase.

Paying off:

When we receive your order, we will send an e-mail to confirm the purchase order and that it will be implemented. The information provided by you and contained in the credit card will be verified with the party that issued this card, and the amount will be deducted from your account when you place the purchase order.